Handmade Crochet Tote Bag, Lucky Clover Knitted Shoulder Bag, Large Capacity Casual Purse for Work and Daily Use

Crafted by hand. Inspired by nature.
Each piece is unique — made to accompany your every journey.

Return Policy

We want you to be completely satisfied with your purchase.
If you are not happy with your order, we offer the following return and exchange policy:

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1. Return Period

You may request a return within 14 days of receiving your order.

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2. Return Conditions

Please make sure that:
    •    The item is unused, unwashed, and undamaged;
    •    It is in its original packaging with all tags and accessories;
    •    Custom-made or sale items are not eligible for return.

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3.Non-returnable Items

The following items cannot be returned:
    •    Customized or handmade items;
    •    Gift cards or digital downloads;
    •    Items that have been used or damaged by the customer.

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4. Return Process
    
    1.    Contact us at support  Email:liutieya123@gmail.com/Whatsapp:+8615576687364
    2.    Provide your order number and reason for return;
    3.    We’ll send you the return address after confirmation;
    4.    Return shipping cost is covered by the buyer unless the product is defective.

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5. Refunds

Once your return is received and inspected, your refund will be processed within 5–10 business days to your original payment method.

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6. Exchanges

If you need to exchange the same item (e.g., different color or size), please contact us.

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7. Damaged or Wrong Item

If you receive a damaged or incorrect item, please contact us within 48 hours with photos.
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